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Quality from Customer Needs to Customer Satisfaction Bo Bergman

Quality from Customer Needs to Customer Satisfaction

Bo Bergman

Published
ISBN : 9789144041667
Hardcover
608 pages
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 About the Book 

Quality from Customer Needs to Customer Satisfaction Examines the quality movement from a holistic perspective that is unique. This book is suitable for students and for those interested in enhancing quality in their own organisations. FullMoreQuality from Customer Needs to Customer Satisfaction Examines the quality movement from a holistic perspective that is unique. This book is suitable for students and for those interested in enhancing quality in their own organisations. Full description